After you finish processing your messages, you should have a clean Inbox and can switch your focus to your calendar and tasks. If you find that you are repeatedly applying the same categories and flags, create a new Quick Step that flags, categorizes, and files. Quick Steps give you the ability to perform multiple actions in one click. They are a useful tool to help you keep a clean inbox Outlook Not Sending or Receiving Email and to generally be more efficient at using Outlook.

How can I manage complicated tasks?

In these cases, reply and include the person you're delegating the message to on the To line. If you find you're doing this often, consider creating a Quick Step that replies and adds the delegated person to the To line. If you need it as reference (even if you have decided to defer it), move it into your reference folder.

I have 10 minutes: What should I read first in my Inbox?

• Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support.
• But if a message takes longer than two minutes to deal with, defer it.
• We also used CiraSync to sync and update Outlook contacts to iPhone and Android devices.
• In addition to your work email account (Exchange Server), you can add other accounts such as Outlook.com or Gmail to the same profile in Outlook.

Regardless of your server setup or organization size, this document will be useful to you.

Fix Tech Issues Fast

Create Contact Groups (formerly known as personal distribution lists) in Outlook when you want to make it easier to send messages to a group of people outside your corporation. For all groups inside your corporation, create a public Contact Group (ask your IT administrator about how to do this). Send your calendar in a message when you set up meetings with people who can’t see your free/busy Outlook profile repair and recovery steps information, such as people outside of your company.

Advanced: How do I create a Search Folder for email messages?

To apply the "Work Less" theory, have Outlook automatically file an email. Then you can read them all at one time without distraction. If you just want to remember a few related tasks, list them in Fix Outlook and Office 365 Errors 2025 the body of the task. If you have more than 20 items in your Inbox, process the last week of messages and then select the remaining messages and move them to your 1-Reference folder.

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That's not to say that there isn't a need for browsing through messages that are all on a particular topic or project. Outlook provides better tools — such as categories and search folders — so you can search effectively. By viewing your messages in conversation view, you can easily see which conversations have had the most back-and-forth discussion. In those cases, you might want to read and respond to only the last message in the conversation.



Let rules help you to read what is most interesting and pertinent to you. Read and unread states in Outlook help by showing you quickly which messages have been read at least once and which have not. However, the read and unread states of messages can be easily be triggered by clicking around your messages so they aren’t a perfect record — just a tool.