Finally, I bit the bullet and submitted a support ticket for a solution, I have submitted 3 tickets for this situation alone, almost 4 months it has been discussed. Unfortunately, we have not received effective support from either the SharePoint or compliance teams. Despite our efforts, which included screen-sharing to demonstrate errors when manipulating the files or the site, we remained unable to delete them due to an orphaned active eDiscovery hol


You might have visibility to the two newest experiences, depending on if your organization has already been onboarded to the new capabilities. We'll continue adding more customers to the new capabilities in the coming months. Continue on to the following section for written instructions on how to open a support request through the enhanced experience. If you have access to the new enhanced experience, make sure you also review our connectivity guide and allowlist the necessary URLs. This leads you to the new Support AI Assistant support request process. The following section provides instructions for you to follow when you arrive ther


To support increased security, as of August 30, 2024, Microsoft will remove the ability to send user account details and passwords in email from within the Microsoft 365 admin center. We recommend that you print the account information to a PDF file, then share it with your users Fix Tech Guide blog in a secure manner. If you have hundreds or thousands of users, see the next section on resetting passwords in bulk (maximum 40 users at a time). The steps below describe how to change a known password for a Microsoft personal accoun


If you see this view, you need the instructions for the enhanced or Support AI Assistant experiences. Select Use the new support experience in Services Hub, then continue on to the step three here in this article to find out which set of instructions you should follow. Services Hub generally has only one support request creation process. However, as we work to build a better overall experience, there are temporarily three experiences a customer can have for creating a new support reques


I’m not certain to which post you’re referring, but everything that’s been mentioned so far can be done directly by the user. No elevated permissions are required to do any of these steps. Generally, if the PST is not encrypted, is not severely corrupt, or is not larger than 2 GB, the Inbox Repair tool can fix it. Ideally, you should wait for the Inbox Repair Tool to start responding. The time can vary based on the level of corruption and PST file siz


These diagnostic utilities convert complex technical obstacles into straightforward, automated processes—you're no longer wrestling with port numbers and security certificates alone. FixTechGuide’s free email diagnostic tools automate error detection by scanning your configuration files, registry entries, and mail protocols. The platform validates SMTP, IMAP, and POP3 settings against verified databases to identify version mismatches or broken profiles introduced after system updates. By the end, you’ll know exactly how to restore your Outlook and prevent future error


While M365 is highly stable, it’s not immune to occasional disruptions. Office 365 syncing problems are common for Office Mobile, but sometimes similar issues may occur for Office 365 desktop applications like OneDrive and Outlook. It could be due to incorrect login details, administrator password resets, or account lockouts after multiple failed attempts. Whether it’s a Microsoft Office 365 sign-in problem or a password reset Fix Tech Guide blog issue, here’s how to get back in securely. As the name of this tool suggests, Remote Connectivity Analyzer can identify Office 365 issues with connectivit


The Technician version of this software can even export the mailbox items from repaired PST files to Office 365. If your antivirus software includes integration with Outlook, you may experience performance issues. You can disable all Outlook integration within the antivirus software. Or, you can disable Fix Tech Guide blog any antivirus software add-ins that are installed in Outlook. When you install Office, an Inbox Repair Tool (SCANSPST.EXE) is also installed on your P


If you couldn't change your password this way, see Reset your Microsoft account password. I'd love to contact support somehow but this seems impossible without logging into my account. I am logged in on my PC but it asks for my password to do anything useful which I don't recall. You must be a password administrator to perform these steps. Check out all of our small business content on Small business help & learning. Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical suppor


For Fix Tech Guide blog a list of the supported languages, see Services Hub Support self-help localization. Depending on your company network configuration, you might need to add certain URLs to your allowlist to use the new platform. A Microsoft account gives you access to all of your Microsoft products and services with just one logi